Microsot App Authenticator

Harentsoa RANDRIAMAHOLIMANANA 40 Reputation points

Hello everyone
I just installed the app authenticator on my ios Device and linked my work account to the authenticator.
And i've set up the auth via the microsoft app auth for my account in the security parameters
Suddenly i just removed the account from the app and now i can add the account to the microsoft app anymore because there's still the authentication from my ios device now ( the account is already not in the device anymore and i didn't backed up )
So now when I try to remove the authentification in my account security parameters, it redirect always the 'number' from my app auth ( which i dont have anymore )
So i'm stuck now and cannot remove the authentifiction via microsoft app in the security settings

My questions is that admin on the domains can remove the authentificator by the application mobile or not ?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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Accepted answer
  1. Andreas Baumgarten 77,981 Reputation points MVP


    an admin of the Azure Tenant should be able to unblock, remove or reset the MFA option for the account:

    • Azure Entra ID > Users
    • Choose the user
    • Select Authentication methods

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

    1 person found this answer helpful.

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