AVD multisession image logon - cant login

Question

AVD multisession image logon - cant login

Steve Harrison 25

I am trying to create an image to use with new AVD host pool.

rather than create a VM in the cloud while I do this I have opted to download the image and use Hyper-v on my local machine.

I have created a marketplace source image using the details here: https://learn.microsoft.com/en-us/azure/virtual-machines/windows/image-builder-virtual-desktop

I have downloaded the VHD and created a local VM.

I turn on the VM and it gives me the first boot options where I set the language. it then asks me to set an admin password, which I do, and then it reboots.

up comes login prompt but it refuses to accept my password I entered.

I have tried this multiple times now rolling back the checkpoint and trying other passwords and never will it accept.

the image is win11-23h2-avd

Can anyone help me please?

vipullag-MSFT 22,736 Reputation points Microsoft Employee

2023-11-13T05:12:54.65+00:00

Hello Steve Harrison

Any update on the issue?

Just checking in to see if you got a chance to see previous response.

vipullag-MSFT 22,736 Reputation points Microsoft Employee

2023-11-13T05:12:54.65+00:00

Hello Steve Harrison

Any update on the issue?

Just checking in to see if you got a chance to see previous response.

Answer 1

vipullag-MSFT 22,736 Microsoft Employee

Hello Steve Harrison
Welcome to Microsoft Q&A Platform, thanks for posting your query here.

Please check this new custom image template feature:
https://learn.microsoft.com/en-us/azure/virtual-desktop/create-custom-image-templates

You can refer to below link for local image creation we have this guidance:
https://learn.microsoft.com/en-us/azure/virtual-desktop/set-up-customize-master-image

Hope that helps.

Steve Harrison 25 Reputation points

2023-11-08T09:25:17.3166667+00:00

Hi

Thank you for your response. i pretty much followed these steps, especially the second link as the details in that are referenced in the link i shared. I exported an image version to a managed disk and then downloaded the managed disk to my machine. i then attached that disk to a vm i had setup and booted it. it is from then that i get the issues i am reporting. the image boots, give me the first boot setup menu to choose language and admin password, restarts but then i cannot login to it to do anything further
vipullag-MSFT 22,736 Reputation points Microsoft Employee

2023-11-08T10:48:18.4333333+00:00

Hello Steve Harrison
Thanks for responding back on this.

Just wanted to understand why you are not using the new custom image template feature as mentioned earlier?

For the local issue, can you check that the VM doesn’t fall back to English language/keyboard?
Can you also make sure you are using a complex password instead of a simple one?

AVD multisession image logon - cant login

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