Microsoft Edge
A Microsoft cross-platform web browser that provides privacy, learning, and accessibility tools.
1,907 questions
Blank screen trying to view Cosmos DB data explorer in Edge. Received unexpected message during iframe blade load
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 42%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andy Benham
0
Reputation points
I'm trying to view the data explorer for our Azure Cosmos DBs in Azure Portal. When I click on the link I get a very brief loading icon flash up and then a blank frame
Error in dev tools:
Received unexpected message during iframe blade load: undefined Disposing the iframe immediately
Works fine in Chrome!
I have tried clear cache and hard reset. Edge up to date: Version 119.0.2151.44
Microsoft Edge
Azure Cosmos DB
Azure Cosmos DB
An Azure NoSQL database service for app development.
1,261 questions
{count} votes
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Sander van de Velde 25,341 Reputation points MVP2023-11-08T17:38:23.6333333+00:00 Moderated. Removed unrelated 'Azure Data Explorer' tag.
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GeethaThatipatri-MSFT 23,612 Reputation points Microsoft Employee2023-11-08T22:39:55.38+00:00 Hi @Andy Benham Welcome to Microsoft Q&A thanks for posting your question.
Can you try to access Data Explorer in Edge via this link: Azure Cosmos DB
Regards
Geetha
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 22%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Wenying Lu-MSFT 795 Reputation points Microsoft Vendor2023-11-09T07:18:47.5366667+00:00 Hi @Andy Benham ,
Have you ever encountered a similar situation before Edge 119？
In order to better understand your issue, when loading the page, open the F12 console. Are there any error messages? Could you please share us your error code or screenshot?
And also, what version of Chrome are you using？Best Regards,
Wenying Lu
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Andy Benham 0 Reputation points
2023-11-09T09:58:06.3233333+00:00 following the link in Geetha's comment I could open the data explorer. However the data wasn't accessible but this looks to be because the ip is blocked
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Andy Benham 0 Reputation points
2023-11-09T11:36:51.2066667+00:00 Not encountered this before; however this is my first time attempting to connect to our cosmos db as I have just switched porjects. But I'm not aware of anyone else on my team experiencing these issues
Chrome version is 119.0.6045.124
Error as follows:
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Wenying Lu-MSFT 795 Reputation points Microsoft Vendor
2023-11-10T07:14:45.07+00:00 Hi @Andy Benham ,
Thanks for your reply.
Please help try and check the following things：- Try to open it in InPrivate mode on Edge.
- Try to reset Edge settings. Go to Edge Settings > Reset settings > in the right pane, click "Restore settings to their default values" > click "Reset".
Please then let us know if these works for you.
Regards,
Wenying Lu
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GeethaThatipatri-MSFT 23,612 Reputation points Microsoft Employee
2023-11-16T15:06:38.8133333+00:00 Hi @Andy Benham Have you tried the above steps provided by @Wenying Lu-MSFT ? is your issue resolved?
Regards
Geetha
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