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Windows update KB5031354

Marco Farma 0 Reputation points
2023-11-09T11:15:16.0866667+00:00

Hello everyone

I have many of my customers who, since they installed the kb5031354 update, turn on their PCs and the mask appears:

THE USER PROFILE SERVICE WAS UNABLE TO ACCESS. UNABLE TO LOAD USER PROFILE.

I turn off the PC and it starts again with a tmp profile, I turn it off and on again regularly, with the correct profile, while for others after a couple of hours of work the whole system slows down and they are forced to turn it off and on again.

In the folder under C users, create as many tmp folders for as many users as have been configured on the PCs.

I read everywhere that it is a problem that affects many people but there are no fair solutions.

How do you solve this problem by avoiding Formatting because it would be a disaster.

greetings and thanks for the replies

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,608 questions
Microsoft Configuration Manager Updates
Microsoft Configuration Manager Updates
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Updates: Broadly released fixes addressing specific issue(s) or related bug(s). Updates may also include new or modified features (i.e. changing default behavior).
1,043 questions
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  1. XinGuo-MSFT 17,931 Reputation points
    2023-11-10T02:29:57.11+00:00

    Hi,

    Please uninstall this update in Windows 11 to avoid this issue until it be addressed.

    We will also report this to the production team and get back to you as soon as possible.

    To remove this patch, open the Start menu, search for Settings or Windows Update, go to the history page, and click uninstall update.

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