Microsoft Teams
A Microsoft customizable chat-based workspace.
10,462 questions
MS Teams problem chat icon has disappeared
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 21%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZK%3C/text%3E%3C/svg%3E)
Zdeněk Hrnčárek
0
Reputation points
Hi I have a problem at one school, everyone's chat icon has disappeared in the desktop and web application. In the school no configuration has been changed no one has access there only me.
Microsoft Teams
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
JimmyYang-MSFT 54,571 Reputation points Microsoft Vendor2023-11-10T09:48:38.45+00:00 Hi @Zdeněk Hrnčárek
Are you using Teams Classic or new Teams client?
I'm sorry to hear that. Here are some steps you can try to resolve the issue:
- Check if the chat icon is hidden: Sometimes the chat icon can be hidden, so try clicking on the three-dot icon in the Teams navigation bar and select "Chat" to see if it appears.
- Clear your Teams cache: Sometimes clearing your Teams cache can help resolve issues.
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JimmyYang-MSFT 54,571 Reputation points Microsoft Vendor
2023-11-14T08:57:41.8366667+00:00 It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
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