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How to fix the sign in problem to my azure account

Sergio Garcia 20 Reputation points
2023-11-11T02:10:46.2+00:00

I can not sign in to my azure account because I have created another account with the same credit card, could you help me to solve this problem please?

Than you!

Sergio Garcia

Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
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  1. Saravanan Ganesan 1,830 Reputation points MVP
    2023-11-13T19:15:36.47+00:00

    Hi Sergio ,

    As per our discussion over the team's call, the issue seems to be with some settings in your laptop Operating system, kindly drop an email with all the points which we discussed to below mention Microsoft support team email ids.

    xxxxxx@microsoft.com

    xxxxx@microsoft.com

    supportxxxxxx@microsoft.com

    I hope so it helped you to resolve your issue, kindly do connect me over teams if any further help required in this issue and kindly do "accept answer" if this answer helped you in finding a way to resolve this issue.

    Regards,

    Saravanan Ganesan.

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  1. Dillon Silzer 60,676 Reputation points Volunteer Moderator
    2023-11-11T06:22:39.07+00:00

    Hi Segio,

    I'd recommend opening up a ticket with Azure Billing Support:

    https://azure.microsoft.com/en-ca/support/create-ticket

    If this is helpful please accept answer.

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  2. Sergio Garcia 20 Reputation points
    2023-11-11T14:56:51.4866667+00:00

    I can not open up a ticket with Azure Billing Support neither because I have to sign in to my azure account too so I'm stock in that, any another option?

    Thanks

    Sergio

  3. Sergio Garcia 20 Reputation points
    2023-11-11T20:06:10.77+00:00

    Hi Ganesan,

    After put my password I see this

    User's image

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  4. Sergio Garcia 20 Reputation points
    2023-11-11T20:06:43.4566667+00:00

    After put the code I see this

    User's image

    0 comments

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