How to fix the sign in problem to my azure account

Question

I can not sign in to my azure account because I have created another account with the same credit card, could you help me to solve this problem please?

Than you!

Sergio Garcia

Answer 1

Hi Sergio ,

As per our discussion over the team's call, the issue seems to be with some settings in your laptop Operating system, kindly drop an email with all the points which we discussed to below mention Microsoft support team email ids.

AzCommunity@microsoft.com

supportmail@microsoft.com

supportcommunication@microsoft.com

I hope so it helped you to resolve your issue, kindly do connect me over teams if any further help required in this issue and kindly do "accept answer" if this answer helped you in finding a way to resolve this issue.

Regards,

Saravanan Ganesan.

Answer 2

Hi Segio,

I'd recommend opening up a ticket with Azure Billing Support:

https://azure.microsoft.com/en-ca/support/create-ticket

---

If this is helpful please accept answer.

Answer 3

I can not open up a ticket with Azure Billing Support neither because I have to sign in to my azure account too so I'm stock in that, any another option?

Thanks

Sergio

Answer 4

Hi Ganesan,

After put my password I see this

Answer 5

After put the code I see this