Good Morning,
I am Sri Subhash Pathuri and may have used these below emails earlier to get certifications from Microsoft. I get discounts from my work email.
Work email: spathuri@humana.com
Personal emails: srisubhash.pathuri@gmail.com, subhash.pathuri@outlook.com
- I have passed the Azure fundamentals exam and passed it in July 2022 and at that time this was my account certification id: 993679989. I have also attached the certification as an attachment. Regarding this certification I was receiving emails to srisubhash.pathuri@gmail.com.
Recently, when i tried to register for the exam through my work discount through https://esi.microsoft.com/ and added my profile details with (srisubhash.pathuri@gmail.com). I was not able to schedule an exam with pearsonVue for Azure Data Engineering Associate DP-203. They said that they would only handle the payment part and for accounts I need to post a question here.
Next when I tried to recover my microsoft learn account with this email: (srisubhash.pathuri@gmail.com) . The learn portal forced me to create a new account with this email id(srisubhash.pathuri@gmail.com) and assigned a new certification id: MCID:995865975. Now i am not able to access the previous certification nor I can see the exam for which i paid as described below.
Hence, I ended up paying for my exam on call without the work discount and paid the full price of 160$ for DP-203 and attached is my confirmation from PearsonVue regarding the exam on November 28th. The screenshot below is proof for exam booked and also attached the payment confirmation. payment-confirmation.pdf
Request to please merge whatever accounts present and resolve this issue at the earliest before November 25th so that I can take the exam on time.
I am not able to see this exam at all on my microsoft learn portal. PearsonVue exam portal has a free cancellation policy before 24 hours. So if the concerned staff is not able to resolve the issue by 26th, please let me know so that I can reschedule the exam to a later date.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 0%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
