Entra id stuck on provisioning

Question

i created a Azure entra id personalized domain name, is stuck on deployment/provisioning for few hrs... is normal?

Answer 1

Hi @Maurizio De Gregorio ,

It shouldn't take that multiple hours, though it is possible. It typically takes a few minutes but can sometimes take up to an hour. Often if it gets stuck in that state it means that there could be a networking issue that is blocking traffic or causing the delay. Do you see a provisioning message but never a success message? Could you share a screenshot of what you are seeing?

If you see any error message when you check the status of the deployment in Azure, you can try restarting the deployment or validating network traffic connection.

Answer 2

Hi @Maurizio De Gregorio

Sorry to hear that you are still facing this issue. A few things I would recommend checking:

• Validate that the NSG is assigned and the required ports are configured for it. https://learn.microsoft.com/en-us/azure/active-directory-domain-services/active-directory-ds-networking#ports-required-for-azure-ad-domain-services
• Ensure that the domain name for your Azure ADDS has been properly configured. https://learn.microsoft.com/en-us/azure/active-directory-domain-services/active-directory-ds-getting-started#task-1-configure-basic-settings
• The virtual network and subnet has been properly configured. https://learn.microsoft.com/en-us/azure/active-directory-domain-services/active-directory-ds-getting-started-network#task-2-configure-network-settings
• The AAD DC Administrators have been added.

https://learn.microsoft.com/en-us/azure/active-directory-domain-services/active-directory-ds-getting-started-admingroup#task-3-configure-administrative-group

If these steps do not work we may need to open a support case to further investigate. It could be an issue with your network settings or it could also be a product issue. I checked for outages but could not find anything. If you still face this issue and would like to get a one-time free support case opened, please reach out to me at AzComunity@microsoft.com ("Attn: Marilee Turscak") and include your subscription ID and a link to this thread, and I will get one enabled.