Entra id stuck on provisioning

Maurizio De Gregorio 0 Reputation points

i created a Azure entra id personalized domain name, is stuck on deployment/provisioning for few hrs... is normal?

Microsoft Entra
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Marilee Turscak-MSFT 29,606 Reputation points Microsoft Employee

    Hi @Maurizio De Gregorio ,

    It shouldn't take that multiple hours, though it is possible. It typically takes a few minutes but can sometimes take up to an hour. Often if it gets stuck in that state it means that there could be a networking issue that is blocking traffic or causing the delay. Do you see a provisioning message but never a success message? Could you share a screenshot of what you are seeing?

    If you see any error message when you check the status of the deployment in Azure, you can try restarting the deployment or validating network traffic connection.

  2. Marilee Turscak-MSFT 29,606 Reputation points Microsoft Employee

    Hi @Maurizio De Gregorio

    Sorry to hear that you are still facing this issue. A few things I would recommend checking:


    If these steps do not work we may need to open a support case to further investigate. It could be an issue with your network settings or it could also be a product issue. I checked for outages but could not find anything. If you still face this issue and would like to get a one-time free support case opened, please reach out to me at AzComunity@microsoft.com ("Attn: Marilee Turscak") and include your subscription ID and a link to this thread, and I will get one enabled.

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