Share via

Have $3500 nonprofit sponsorship active but credit card is being charged each month for Azure services

20588655 25 Reputation points
2023-11-14T20:27:43.1+00:00

Nonprofit has $3500 Azure Sponsorship that is active but not being charge. Instead credit card is being charged each month. How do I contact someone to fix the issues and see about receiving a refund?

Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,027 questions
Accepted answer
  1. PRADEEPCHEEKATLA-MSFT 89,296 Reputation points Microsoft Employee
    2023-11-15T06:07:44.0133333+00:00

    @20588655 - Thanks for the question and using MS Q&A platform.

    As I understand you've an issue with your billing.

    I recommend you create a billing support ticket which is free of cost. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue.

    Steps to create support case: How to create a support ticket for Azure billing and subscription issues

    If you have questions or need help, create a support request and choose Issue type as “Billing” OR Call to “Global Customer Service phone numbers”.

    Hope this helps. Do let us know if you any further queries.

    If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.