Learn profile - notification email

04835678 20 Reputation points


I've migrated my learn profile to a personal Microsoft account, because I'm leaving the company and I need the achieved certifications stay with me.

The process has been completed and I can see my certifications in the learn profile related to the personal account.

But, the notifications about certifications are still sent to the company email address that is going to be closed.

I've checked the account settings in the learn profile, but personal email address is set.

It seems the old is still alive somewhere.

Any idea to solve, please?

Thank you very much.

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Accepted answer
  1. Dave Patrick 415.1K Reputation points MVP

    Certification is not supported here on Q&A forums. You can request assistance with profile update / linking / merge in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

    Merge and transfer certification profiles

    Certification Profile/MCID Assistance

    Certification Profile/Account Linking

    --please don't forget to close up the thread here by marking answer if the reply is helpful--

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