The specified sender domain has not been linked.Click here for more support.

Patrick Loh 25 Reputation points

Using Azure Communication Service for my wordpress hosting. Was able to send and receive emails when first setup. Suddenly saw in Azure email log with error message below
"The specified sender domain has not been linked.Click here for more support."

Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
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Accepted answer
  1. VenkateshDodda-MSFT 14,216 Reputation points Microsoft Employee

    @Patrick Loh Thanks for your patience on this.

    As discussed over the offline, I am summarizing our discussion and posting as an Answer,

    Issue: Customer is using WordPress on Azure app service with Email integration and when they are trying to an email from the WordPress it is failing with the error message "Sender domain xxx-xxx is not linked to this Azure Communication Resource."

    Resolution: Upon troubleshooting further, we see that customer has connected his communication service to custom domain (email service) and in the app service connection string they are referring to another Azure managed Domain that they have manually created. Due to this misconfiguration email are getting failed with above error message.

    I hope this is helpful, please let me know if you have any further queries.

    Please accept as Yes if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues.

    1 person found this answer helpful.

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