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Windows 10 Pro current build
I had a MB failure and rebuilt the system with all new hardware EXCEPT for the OS SSD. The system came up and it recognized the new configuration. MB is from GigaByte. I am experiencing a loss of network connection after a few hours of operation. The GigaByte support team said this is a known MS issue on MB swap outs and I need to re-install windows to properly link the new hardware to the prior OS hardware layer.
My question is there a recovery option in Windows 10 that will keep the installed apps. This is a main production system and controls the Ubiquity network devices as well as other apps. It would take a lot to start from scratch.
I have one other option; this new configuration is Windows 11 capable. Would an upgrade to windows 11 fix the issue?
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Might check the device's power management tab setting.
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You can try a reset
but make sure the chipset has been installed. The chipset allows the operating system to find and use devices integrated into the mother board.
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Just checking if there's any progress or updates?
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I will first take a system image in case of issues (always do).
I will also check with GigaByte support on the chipset being installed correctly.
Here is my real concern; this is a fully loaded application software system. I wish to refresh the OS but KEEP all the installed apps. Can I do that? I already have a problem with Office 2019 seeing a newer hardware.
Pease advise.
team said this is a known MS issue on MB swap outs
this one sounds suspicious, maybe you can have them point you to the official document about this.
I'd still try installing the new chipset first.
You can reset the pc and if things go well and as expected you should not lose anything installed apps, etc., but as you probably well know anything can happen. Taking the image is a great idea.
Just checking if there's any progress or updates?
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Will try over the weekend. Family arriving for Thanksgiving, we host. Happy Thanksgiving to you and yours.
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Some progress. I applied ALL GigaByte MB updates. SFC & DSIM now run to completion with no errors found. Still lose connectivity overnight. This system has multiple overnight processes so one is getting things screwed up. Office 2019 says "hardware changed" but will not take authentication. After overnight, Edge will not connect to any open pages until close and then re-open. Any thoughts as to why?
So, I will do reset tomorrow (Monday) to see if that fixes the issue. I will report back results.
Reset fixed MB/OS linkage. Overnight network connectivity held.
However, reset does delete all apps. I am now reloading all software onto this system. Ugh!
Glad to hear the network adapter problem was fixed. The apps should not have been deleted. Wonder if something happened to the user profile. Might check to see if the program shortcuts are in an orphaned profile.