Authenticated Key not recognized after system rebuild

John Lenz 1,726 Reputation points
2023-11-21T18:21:13.66+00:00

Windows 10 Pro, current build

Office 2019 Pro

I had to replace/rebuild my system due to a hardware failure. The upgraded system brought all apps over OK; however, when I Lauch Office 2019 app, it says sign in. When I enter the license key that authenticated before, I get no response, just getting ready.

How do I authenticate with my valid key. I cannot get to "telephone" option

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,468 questions
{count} votes

1 answer

Sort by: Most helpful
  1. John Lenz 1,726 Reputation points
    2023-11-28T19:23:48.1466667+00:00

    Corrupted system have fixed.