Outlook suddenly crashing when replying or forwarding from hotmail account

Jason C 0 Reputation points
2023-11-22T06:45:54.6066667+00:00

New Outlook as forced upon me and now forwarding and replying from my hotmail account crashes Outlook. All other email accounts (gmail, exchange, icloud) all work fine.

Tried removing and re-adding account. Does not work.

Tried repairing office, does not work.

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. ChristyZhang-MSFT 22,336 Reputation points Microsoft Vendor
    2023-11-22T08:05:35.5833333+00:00

    Hi @Jason C ,

    Welcome to our forum!

    Does this issue occur recently? If so, have you done any specific operations before that?

    And do other users around you encounter the same issue?

    As i know, hotmail.com account is supported in New Outlook for Windows. In order to further confirm if the issue is related to your current New Outlook, it's suggested that you could add you hotmail.com account to New Outlook on other computers to check if the issue persists.

    On the other hand, you can also add another hotmail.com account in New Outlook to check if there're any differences.


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