RDS Cals are used more often per user depending on the spelling

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We currently have the problem that, according to the license manager, RDS Cals are often assigned to users depending on the lower/upper case spelling. 2xTS 1x Broker

We have noticed this since we migrated to Windows Server 2019 and are using the tiering model.

I have already searched the entire technet forum, including the Internet, but have not yet been able to solve the problem.

The AD attributes of the respective users "msTSManagingLS, msTSLicenseVersion and msTSExpireDate etc. are correctly filled in by the license server at login.

I have already tried this:

You can grant the permissions using Active Directory Users and Computers using below basic steps:

On the OU that contains your users, right-click and choose Delegate Control... , follow wizard

On Users and Groups page, click Add and then enter SELF

On Tasks to Delegate page, select Create a custom task to delegate

On Active Directory Object Type page select Only the following objects in the folder, then scroll down and select User objects

On Permissions page, select General, then scroll down and select Read and write Terminal Server license server

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
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