I can't create a user profile in outlook for a user

Jean Olivier Gasore 20 Reputation points
2023-11-22T20:39:19.3366667+00:00

Hi People,

At the beginning, it was http 404 error, I made the suggested modification in the registry to fix the problem and I got a window that pops up to put the user password but the password is not recognized.

Modification done in the registry:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity]

"EnableADAL"=dword:00000000

"DisableADALatopWAMOverride"=dword:00000001

"DisableAADWAM"=dword:00000001

Initial situation:

Init error

Current situation:

Current situation

How can I fix this?

I need your help on this please.

Thanks,

Outlook
Outlook
A family of Microsoft email and calendar products.
3,369 questions
0 comments No comments
{count} votes

Accepted answer
  1. Faery Fu-MSFT 18,426 Reputation points Microsoft Vendor
    2023-11-23T03:27:15.1466667+00:00

    Hi @Jean Olivier Gasore ,

    I understand that you cannot connect to the server. I searched for a similar thread. (Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.) The method under the post solved their problem.

    Go control panel > internet options > connections > LAN settings > check box "auto detect settings" > ok.

    1

    2

    If the problem persists, it is recommended that you recreate the Windows user profile.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful