Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
25,048 questions
mobile not updated if successfactors field do not exist
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Alain
0
Reputation points
Hello,
I synchronize "mobile" using the Successfactors to ActiveDirectory User provisionning.
when the mobile exist on SFSF side, update works fine but when the mobile do not exist on SFSF side, the interface do not update the mobile on AD (and the previous number is not deleted).
I use :
$.phoneNav.results[?(@.phoneType == '905')].customString2
Mapping :
- default value mapping : I try to put space or dummy value, but not updated to AD
- Mapping type : set on Always
- I try also to put mobile as mandatory for the synchronization, same issue.
If someone have an idea ?
best regardsn
Microsoft Entra ID
{count} votes
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,521 Reputation points Moderator2023-11-24T17:37:58.35+00:00 Hello @Alain , is this SF provisioning to AD or Entra ID?
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Alain 0 Reputation points
2023-11-25T14:41:44.5033333+00:00 Hello,
To AD.
According to Microsoft, it's a limitation, no provisionning possible when the source value is null, even if using default value on mapping fields ...
So when the source data is deleted, it's not possible to remove the data on AD side.
Really not a good new.
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,521 Reputation points Moderator
2023-11-28T02:22:04.1733333+00:00 Hello @Alain , please share the source for the not support assertion.
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Alain 0 Reputation points
2023-11-28T08:37:48.1066667+00:00 Hello,
The Microsoft support answer :
'From the verbatim on the ticket, I understand that you are enquiring on why when the mobile is not populated [blank or null] on SuccessFactors, it does not update on AD [and the previous number is not deleted] even after making it mandatory for synchronization.
The reason for this is because null attributes cannot be provisioned by Azure AD as seen in the screenshot below from a Microsoft Documentation via https://learn.microsoft.com/en-us/azure/active-directory/app-provisioning/known-issues?pivots=app-provisioning#null-attribute-cant-be-provisioned. "
KR
Alain
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Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,521 Reputation points Moderator
2023-11-29T03:00:30.9466667+00:00 Thanks @Alain . Please send your support case number to to azcommunity@microsoft.com with Subject Attn: Alfredo Revilla. We will continue from there.
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