Authenticator app won’t let me put in my code thag pops up on my computer.

Ella Lalonde 5 Reputation points
2023-11-25T14:43:46.42+00:00

For some reason my app won’t let me put in the 2 digit number that pops up on my computer so now I cant log into any of my school stuff like Outlook. It was working perfectly fine until yesterday. What should i do?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous
    2023-11-25T17:00:35.4333333+00:00

    Sounds like you'll need the school admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

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