How do I disable MFA on my Microsoft account?

Mahnoor999 20 Reputation points
2023-11-26T20:54:31.8033333+00:00

I have been logged out of my Microsoft app and also my authenticator app. So the authenticator is no longer linked to my Microsoft app. I am unable to link it again as I would need to be logged into my Microsoft account or have access to a QR code that I am unable to retrieve as I am redirected to the authenticator to verify. How do I move forward with this? Who would I need to contact to disable the MFA on my account so I may be able to log in

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
6,029 questions
0 comments No comments
{count} votes

Accepted answer
  1. Anonymous
    2023-11-26T21:21:20.74+00:00

    You'll need the accounts admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

    If you are the admin (and blocked) then you can reach out to 365 global customer service here.
    https://support.microsoft.com/en-gb/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    --please don't forget to close up the thread here by marking answer if the reply is helpful--

    1 person found this answer helpful.
    0 comments No comments

0 additional answers

Sort by: Most helpful