I am getting below error when i am trying to signup for MS sandbox program. When i am trying to signup for MS E5 in sandbox program, i am getting below error.

Question

I am getting below error when i am trying to signup for MS sandbox program. When i am trying to signup for MS E5 in sandbox program, i am getting below error.

Your request has been rejected because some of your information is invalid. MS-CorrelationId: 00000000-66ec-4239-bc6d-aadc2076c773 Code: 40342

Answer 1

Hi @Muhammed Musthafa , it's difficult to say exactly what information could be invalid without more context about the sign-up process and the specific information you provided. However, some common reasons why a sign-up request may be rejected due to invalid information include:

• Incorrect or incomplete contact information, such as an invalid email address or phone number
• Invalid payment information, such as an expired credit card or incorrect billing address
• Failure to meet eligibility requirements for the program, such as not being a valid business or organization
• Providing false or misleading information during the sign-up process

Can you please check these details and let me know if you have an idea of the cause? I can help you further if so.

Thank you,

James