Windows Update Failure 0x80240034

Curtis Jackson 0 Reputation points
2023-11-27T20:19:33.2366667+00:00

Specific updates are failing to install. They sit at downloading and eventually fail with the error 0x80240034. I have done a wsusutil reset and tried to download the updates again with no success. Some logs are attached.

2023/11/27 16:19:39.4147967 4404 8064 DataStore * START * tbPerSessionData Dump

2023/11/27 16:19:39.4148187 4404 8064 DataStore [1] 4FED5ACF-C304-44B9-AE55-84EB7FFE1E27.200; SD: (null); NotPresent; Unlocked

2023/11/27 16:19:39.4148334 4404 8064 DataStore [2] 4AAF207E-4C20-40B1-A9A4-4599129527BD.200; SD: (null); NotPresent; Locked

2023/11/27 16:19:39.4148408 4404 8064 DataStore [3] 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200; SD: (null); NotPresent; Unlocked

2023/11/27 16:19:39.4148479 4404 8064 DataStore [4] AFA2C546-7A4A-4479-8551-8264564FFFF1.200; SD: (null); NotPresent; Locked

2023/11/27 16:19:39.4148555 4404 8064 DataStore [5] C8D27018-8E1D-4AF4-AD67-EE76224214CF.200; SD: (null); NotPresent; Unlocked

2023/11/27 16:19:39.4148635 4404 8064 DataStore [6] E1DC98A4-FBBB-43D2-B235-D0881D0E86FD.200; SD: (null); NotPresent; Locked

2023/11/27 16:19:39.4148713 4404 8064 DataStore [7] A20338F8-9EB2-48F7-AAA0-D5B6984BD2CA.200; SD: (null); NotPresent; Locked

2023/11/27 16:19:39.4148788 4404 8064 DataStore [8] E99F6E29-371F-40EA-9CB5-27AE26A2B78D.200; SD: (null); NotPresent; Unlocked

2023/11/27 16:19:39.4148811 4404 8064 DataStore * END * tbPerSessionData Dump. 8 updates

2023/11/27 16:19:39.4148896 4404 8064 DataStore * START * tbUpdate Dump for 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE

2023/11/27 16:19:39.4162215 4404 8064 DataStore [1] 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200; SrvRef: 1

2023/11/27 16:19:39.4168172 4404 8064 DataStore * END * tbUpdate Dump. 1 updates

2023/11/27 16:19:39.4168257 4404 8064 DownloadManager FAILED [80246007] MapToLockedRevisionUpdate 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200 (sessionData: (null)) failed

2023/11/27 16:19:39.4168292 4404 8064 DownloadManager FAILED [80246007] Method failed [CAgentDownloadManager::OpenUpdateInstallDirectory:18158]

2023/11/27 16:19:39.4168352 4404 8064 Agent FAILED [80246007] Method failed [CAgentUpdateManager::PrepareInstallData:11085]

2023/11/27 16:19:39.4168501 4404 8064 Agent FAILED [80246007] Method failed [CAgentUpdateManager::InstallUpdate:11739]

2023/11/27 16:19:39.4242288 4404 8064 Agent LogHistory called. idUpdate={A20338F8-9EB2-48F7-AAA0-D5B6984BD2CA}.200, resultMapped=80246007, resultUnMapped=80246007

2023/11/27 16:19:39.4293641 4404 8064 Agent Install updates CallerId = AWS EC2 PatchNow

2023/11/27 16:19:39.4332391 4404 8064 IdleTimer WU operation (CInstallCall::Init ID 40, operation # 429) stopped; does not use network; is not at background priority

2023/11/27 16:19:39.4337608 7628 6660 ComApi Install ClientId = AWS EC2 PatchNow

2023/11/27 16:19:39.4337649 7628 6660 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 2, cancelled = 0, unaccounted = 0

2023/11/27 16:19:39.4338103 7628 6660 ComApi Reboot required = False

2023/11/27 16:19:39.4338835 7628 6660 ComApi Exit code = 0x00000000; Call error code = 0x80240022

2023/11/27 16:19:39.4338892 7628 6660 ComApi * END * Install ClientId = AWS EC2 PatchNow

2023/11/27 16:19:39.4339277 4404 3644 Agent WU client calls back to install call {84775FF3-0020-4043-8786-3C946559A772} with code Call complete and error 0

2023/11/27 16:19:39.4375558 7628 5800 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 2, cancelled = 0, unaccounted = 0

2023/11/27 16:19:39.4375704 7628 5800 ComApi * END * All federated installs have completed. ClientId = AWS EC2 PatchNow (cV = AKTysvsOV0qoExsu.8.1)

2023/11/27 16:20:07.3181463 5424 512 ComApi * START * Federated Download ClientId = UpdateOrchestrator (cV = o3256S27+Uys6Pww.2.0)

2023/11/27 16:20:07.3249106 5424 3100 ComApi Federated Download: Starting download for 1 service(s) (cV = o3256S27+Uys6Pww.2.0)

2023/11/27 16:20:07.3250060 5424 3100 ComApi * START * Download ClientId = UpdateOrchestrator

2023/11/27 16:20:07.3250083 5424 3100 ComApi Flags: 0X1900C; Download priority: 3; Network Cost Policy: 3

2023/11/27 16:20:07.3250097 5424 3100 ComApi Updates in request: 1

2023/11/27 16:20:07.3250208 5424 3100 ComApi ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed

2023/11/27 16:20:07.3336573 5424 3100 ComApi QUEUED Download ClientId = UpdateOrchestrator

2023/11/27 16:20:07.3344215 4404 1292 Agent Effective power state: AC; IsOnAC: Yes.

2023/11/27 16:20:07.3344342 4404 1292 IdleTimer WU operation (DL.UpdateOrchestrator) started; operation # 450; does use network; is not at background priority

2023/11/27 16:20:07.3344466 4404 1292 Agent Obtained a network PDC reference for callID {34EFDE9E-A731-4078-B7EE-71B77C3722D7} with No-Progress-Timeout set to 4294967295; ActivationID: 450.

2023/11/27 16:20:07.3371094 4404 1292 DownloadManager * START * Begin Downloading Updates [CallerId = UpdateOrchestrator] [Call ID = {34EFDE9E-A731-4078-B7EE-71B77C3722D7}]

2023/11/27 16:20:07.3371169 4404 1292 DownloadManager Priority = 3, NetworkCostPolicy = 3, Interactive = 1, Download on Battery = 1, Bypass Regulation = 1, Owner is system = 1, Proxy session id = 4, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7.

2023/11/27 16:20:07.3371187 4404 1292 DownloadManager Updates to download = 1

2023/11/27 16:20:07.3371221 4404 1292 Agent Title = Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.401.1202.0) - Current Channel (Broad)

2023/11/27 16:20:07.3371260 4404 1292 Agent UpdateId = A20338F8-9EB2-48F7-AAA0-D5B6984BD2CA.200

2023/11/27 16:20:07.3371271 4404 1292 Agent Bundles 5 updates:

2023/11/27 16:20:07.3371305 4404 1292 Agent E1DC98A4-FBBB-43D2-B235-D0881D0E86FD.200

2023/11/27 16:20:07.3371337 4404 1292 Agent 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200

2023/11/27 16:20:07.3371369 4404 1292 Agent AFA2C546-7A4A-4479-8551-8264564FFFF1.200

2023/11/27 16:20:07.3371400 4404 1292 Agent C8D27018-8E1D-4AF4-AD67-EE76224214CF.200

2023/11/27 16:20:07.3371432 4404 1292 Agent E99F6E29-371F-40EA-9CB5-27AE26A2B78D.200

2023/11/27 16:20:07.3371810 4404 1292 DownloadManager No locked revisions found for update 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200 (SessionData = (null)); locking the user-specified revision.

2023/11/27 16:20:07.3379506 4404 1292 DownloadManager No locked revisions found for update C8D27018-8E1D-4AF4-AD67-EE76224214CF.200 (SessionData = (null)); locking the user-specified revision.

2023/11/27 16:20:07.3388489 4404 1292 DownloadManager No locked revisions found for update E99F6E29-371F-40EA-9CB5-27AE26A2B78D.200 (SessionData = (null)); locking the user-specified revision.

2023/11/27 16:20:25.0562557 4404 1292 DownloadManager DO job initialized: JobId = {2C86DA36-F73C-4CEA-BE77-C4A714DF3F94}

2023/11/27 16:20:25.0579427 4404 1292 DownloadManager Downloading from http://10.17.x.x:8530/Content/52/EF223B4399D7457A43BC2C2DCE36D8D29B9FEA52.exe to C:\WINDOWS\SoftwareDistribution\Download\dc19fcd110c89a4788d27783d239dfdc\ef223b4399d7457a43bc2c2dce36d8d29b9fea52 (full file)

2023/11/27 16:20:25.0579556 4404 1292 DownloadManager Created download job 2C86DA36-F73C-4CEA-BE77-C4A714DF3F94; streaming data: No.

2023/11/27 16:20:25.0590676 4404 1292 DownloadManager New download job {2C86DA36-F73C-4CEA-BE77-C4A714DF3F94} for UpdateId 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200

2023/11/27 16:20:25.0594344 4404 1292 DownloadManager Update the URLs for DO Job 2C86DA36-F73C-4CEA-BE77-C4A714DF3F94 - Update 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200

2023/11/27 16:20:25.0598305 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:25.0601303 4404 1292 DownloadManager Download job 2C86DA36-F73C-4CEA-BE77-C4A714DF3F94 resumed.

2023/11/27 16:20:36.2263697 4404 4856 Shared Power status changed

2023/11/27 16:20:36.2264167 4404 4856 Agent Effective power state: AC; IsOnAC: Yes.

2023/11/27 16:20:36.2264217 4404 4856 Agent Effective power state: AC; IsOnAC: Yes.

2023/11/27 16:20:36.2264348 4404 4856 IdleTimer WU operation (DL.UpdateOrchestrator, operation # 450) stopped; does use network; is not at background priority

2023/11/27 16:20:36.2264406 4404 4856 Agent Released network PDC reference for callId {34EFDE9E-A731-4078-B7EE-71B77C3722D7}; ActivationID: 450

2023/11/27 16:20:36.2264499 4404 4856 IdleTimer WU operation (DL.UpdateOrchestrator) started; operation # 451; does use network; is not at background priority

2023/11/27 16:20:36.2264541 4404 4856 Agent Obtained a network PDC reference for callID {34EFDE9E-A731-4078-B7EE-71B77C3722D7} with No-Progress-Timeout set to 4294967295; ActivationID: 451.

2023/11/27 16:20:41.0503467 4404 1292 DownloadManager DO job initialized: JobId = {7463B923-E1F4-422A-B395-582913FA8F99}

2023/11/27 16:20:41.0553748 4404 1292 DownloadManager Downloading from http://10.17.x.x:8530/Content/2E/55781208AAA5FDA6EA8267082442EDFB3566E32E.exe to C:\WINDOWS\SoftwareDistribution\Download\567d85a1e3c7fb38aeb95dbaad69674a\55781208aaa5fda6ea8267082442edfb3566e32e (full file)

2023/11/27 16:20:41.0553877 4404 1292 DownloadManager Created download job 7463B923-E1F4-422A-B395-582913FA8F99; streaming data: No.

2023/11/27 16:20:41.0571606 4404 1292 DownloadManager New download job {7463B923-E1F4-422A-B395-582913FA8F99} for UpdateId C8D27018-8E1D-4AF4-AD67-EE76224214CF.200

2023/11/27 16:20:41.0575265 4404 1292 DownloadManager Update the URLs for DO Job 7463B923-E1F4-422A-B395-582913FA8F99 - Update C8D27018-8E1D-4AF4-AD67-EE76224214CF.200

2023/11/27 16:20:41.0579386 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.0585804 4404 1292 DownloadManager Download job 7463B923-E1F4-422A-B395-582913FA8F99 resumed.

2023/11/27 16:20:41.0692453 4404 1292 DownloadManager DO job initialized: JobId = {C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3}

2023/11/27 16:20:41.1174358 4404 1292 DownloadManager Downloading from http://10.17.x.x:8530/Content/DE/47DF58A621099F71BF22185C2E5A8D7B0011A9DE.exe to C:\WINDOWS\SoftwareDistribution\Download\a0e113f5c02fdce37db0d8aa14f74a97\47df58a621099f71bf22185c2e5a8d7b0011a9de (full file)

2023/11/27 16:20:41.1174464 4404 1292 DownloadManager Created download job C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3; streaming data: No.

2023/11/27 16:20:41.1183717 4404 1292 DownloadManager New download job {C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3} for UpdateId E99F6E29-371F-40EA-9CB5-27AE26A2B78D.200

2023/11/27 16:20:41.1187120 4404 1292 DownloadManager Update the URLs for DO Job C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3 - Update E99F6E29-371F-40EA-9CB5-27AE26A2B78D.200

2023/11/27 16:20:41.1190936 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.1194568 4404 1292 DownloadManager Download job C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3 resumed.

2023/11/27 16:20:41.1243292 4404 4856 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.

2023/11/27 16:20:41.1308024 4404 1292 Agent Effective power state: AC; IsOnAC: Yes.

2023/11/27 16:20:41.1308107 4404 1292 IdleTimer WU operation (DL.UpdateOrchestrator, operation # 451) stopped; does use network; is not at background priority

2023/11/27 16:20:41.1308141 4404 1292 Agent Released network PDC reference for callId {34EFDE9E-A731-4078-B7EE-71B77C3722D7}; ActivationID: 451

2023/11/27 16:20:41.1308203 4404 1292 IdleTimer WU operation (DL.UpdateOrchestrator) started; operation # 452; does use network; is not at background priority

2023/11/27 16:20:41.1308518 4404 1292 Agent Obtained a network PDC reference for callID {34EFDE9E-A731-4078-B7EE-71B77C3722D7} with No-Progress-Timeout set to 4294967295; ActivationID: 452.

2023/11/27 16:20:41.1490301 4404 3644 Agent WU client calls back to download call {34EFDE9E-A731-4078-B7EE-71B77C3722D7} with code Call progress and error 0

2023/11/27 16:20:41.1522977 4404 4856 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 1.

2023/11/27 16:20:41.1581912 4404 1292 DownloadManager * END * Begin Downloading Updates [CallerId = UpdateOrchestrator] [Call ID = {34EFDE9E-A731-4078-B7EE-71B77C3722D7}] [hr = 0x00000000]

2023/11/27 16:20:41.1588215 4404 1292 DownloadManager Update the URLs for DO Job 2C86DA36-F73C-4CEA-BE77-C4A714DF3F94 - Update 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200

2023/11/27 16:20:41.1592176 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.1593892 4404 1292 DownloadManager Download job 2C86DA36-F73C-4CEA-BE77-C4A714DF3F94 resumed.

2023/11/27 16:20:41.1599560 4404 1292 DownloadManager Update the URLs for DO Job 7463B923-E1F4-422A-B395-582913FA8F99 - Update C8D27018-8E1D-4AF4-AD67-EE76224214CF.200

2023/11/27 16:20:41.1603139 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.1604985 4404 1292 DownloadManager Download job 7463B923-E1F4-422A-B395-582913FA8F99 resumed.

2023/11/27 16:20:41.2834543 4404 4856 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.

2023/11/27 16:20:41.4878064 4404 1292 DownloadManager Update the URLs for DO Job C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3 - Update E99F6E29-371F-40EA-9CB5-27AE26A2B78D.200

2023/11/27 16:20:41.4882546 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.4884481 4404 1292 DownloadManager Download job C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3 resumed.

2023/11/27 16:20:41.4889801 4404 4856 Shared UpdateNetworkState Ipv6, cNetworkInterfaces = 0.

2023/11/27 16:20:41.4923291 4404 1292 DownloadManager Received power state change notification: Old: AC; New: AC.

2023/11/27 16:20:41.4928748 4404 1292 DownloadManager Update the URLs for DO Job 2C86DA36-F73C-4CEA-BE77-C4A714DF3F94 - Update 96FDE0BF-DBC9-44E8-8AA0-3CB0C29FA5CE.200

2023/11/27 16:20:41.4932949 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.4934807 4404 1292 DownloadManager Download job 2C86DA36-F73C-4CEA-BE77-C4A714DF3F94 resumed.

2023/11/27 16:20:41.4940538 4404 1292 DownloadManager Update the URLs for DO Job 7463B923-E1F4-422A-B395-582913FA8F99 - Update C8D27018-8E1D-4AF4-AD67-EE76224214CF.200

2023/11/27 16:20:41.4950772 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.4952608 4404 1292 DownloadManager Download job 7463B923-E1F4-422A-B395-582913FA8F99 resumed.

2023/11/27 16:20:41.4958014 4404 1292 DownloadManager Update the URLs for DO Job C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3 - Update E99F6E29-371F-40EA-9CB5-27AE26A2B78D.200

2023/11/27 16:20:41.4961798 4404 1292 DownloadManager 0 of 1 files' URLs are updated.

2023/11/27 16:20:41.4963363 4404 1292 DownloadManager Download job C9CCBEA9-2A3F-4DFC-95B1-2B8ED668A6B3 resumed.

2023/11/27 16:33:12.2669354 4404 1292 Misc Got WSUS Client/Server URL: http://10.17.x.x:8530/ClientWebService/client.asmx""

2023/11/27 16:33:12.2696437 4404 1292 WebServices Proxy Behavior set to 1 for service url http://10.17.x.x:8530/ClientWebService/client.asmx

2023/11/27 16:33:12.2696889 4404 1292 ProtocolTalker OK to reuse existing configuration

2023/11/27 16:33:12.2696934 4404 1292 ProtocolTalker Existing cookie is valid, just use it

2023/11/27 16:33:12.2696953 4404 1292 ProtocolTalker PTInfo: Server requested registration

2023/11/27 16:33:12.3441152 4404 1292 Misc Got WSUS Reporting URL: http://10.17.x.x:8530/ReportingWebService/ReportingWebService.asmx""

2023/11/27 16:33:12.3458547 4404 1292 IdleTimer WU operation (CLegacyEventUploader::HandleEvents) started; operation # 453; does use network; is at background priority

2023/11/27 16:33:12.3459791 4404 1292 WebServices Auto proxy settings for this web service call.

2023/11/27 16:33:12.3777777 4404 1292 IdleTimer WU operation (CLegacyEventUploader::HandleEvents, operation # 453) stopped; does use network; is at background priority

2023/11/27 16:42:29.2694656 4404 7804 Agent FAILED [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.

2023/11/27 16:42:29.2694681 4404 7804 Agent FAILED [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]

2023/11/27 16:42:30.4262031 4404 7804 Agent FAILED [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.

2023/11/27 16:42:30.4262157 4404 7804 Agent FAILED [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]

2023/11/27 16:42:30.4271901 2232 10076 ComApi IUpdateServiceManager::AddService2

2023/11/27 16:42:30.4271981 2232 10076 ComApi Service ID = {7971f918-a847-4430-9279-4a52d1efe18d}

2023/11/27 16:42:30.4272006 2232 10076 ComApi Allow pending registration = Yes; Allow online registration = Yes; Register service with AU = Yes

2023/11/27 16:42:30.4279032 4404 7804 Agent FAILED [80248014] GetServiceObject couldn't find service '7971F918-A847-4430-9279-4A52D1EFE18D'.

2023/11/27 16:42:30.4279054 4404 7804 Agent FAILED [80248014] Method failed [CAgentServiceManager::GetServiceObject:1902]

2023/11/27 16:42:30.4376227 4404 7804 SLS Get response for service 7971F918-A847-4430-9279-4A52D1EFE18D - forceExpire[False] asyncRefreshOnExpiry[True]

2023/11/27 16:42:30.4377412 4404 7804 SLS Retrieving SLS response from server...

2023/11/27 16:42:30.4378810 4404 7804 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{7971F918-A847-4430-9279-4A52D1EFE18D}/x64/10.0.17763.5122/0?CH=756&L=en-US&P=&PT=0x8&WUA=10.0.17763.3532&MK=Amazon+EC2&MD=m6i.large and send SLS events.

2023/11/27 16:42:51.4637130 4404 7804 Misc FAILED [80072EE2] Send request

2023/11/27 16:42:51.4637196 4404 7804 Misc FAILED [80072EE2] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)

2023/11/27 16:43:12.4988126 4404 7804 Misc FAILED [80072EE2] Send request

2023/11/27 16:43:12.4988214 4404 7804 Misc FAILED [80072EE2] Library download error. Will retry. Retry Counter:0

2023/11/27 16:43:33.5545873 4404 7804 Misc FAILED [80072EE2] Send request

2023/11/27 16:43:33.5545932 4404 7804 Misc FAILED [80072EE2] WinHttp: SendRequestToServerForFileInformation (retrying with default proxy)

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,600 questions
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  1. Curtis Jackson 0 Reputation points
    2023-11-29T17:29:58.4466667+00:00

    Issue was resolved by adding the .exe file extension with applicaiton/octet-stream MIME type.

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