Hello,
You can try the following steps:
1. On the PC Sharing the Printer ("PC-X"):
- Go to "Control Panel"> "Devices and Printers".
- Right-click on the shared printer ("Printer-XYZ") and select "Printer properties".
- In the Properties window, go to the "General" tab.
- Change the "Share name" to "Printer-XYZ" (or any desired name without spaces or special characters).
- Click "OK" to save the changes.
2. On the PC Connecting to the Shared Printer:
- After renaming the shared printer on "PC-X", the other PC should automatically reflect the new name ("Printer-XYZ") for the shared printer.
By renaming the share name of the printer on the PC that is sharing it, you should be able to ensure that the connected PCs see the printer with the desired name ("Printer-XYZ"). This should resolve the issue of the shared application not finding the printer with the correct name.
Regards,
Karlie