Unable to transfer authenticator app from old phone to new one (no access to old phone)

mcqn 20 Reputation points
2023-11-28T01:25:19.2533333+00:00

I am unable to access any of my microsoft university accounts because I do not have access to the authenticator app. I deleted all information from my old phone and did not have a backup. I need assistance to be able to access my accounts WITHOUT access to the authenticator app and to restore the authenticator app on my new phone.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Anonymous
    2023-11-28T01:49:28.77+00:00

    You'll need the school admins to reset the account so a new QR code can be generated with which you can relink the authentication device to your account.

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