You can go first check how to manage your learning profile (https://learn.microsoft.com/en-us/credentials/certifications/manage-certification-profile) if you cannot see your certificate yet. Can you create a certification support request? is Microsoft credential forum (https://trainingsupport.microsoft.com/en-us/mcp/forum?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=true&page=1):
How to post a certification support request:
- In the main navigation menu at the top of the page, click “Ask a question.” (You’ll need to sign in with your Microsoft account.)
- Create a display name and use the template to ask a question.
- Try to be specific in your question but don’t include personal information as your post will be publicly visible.
- A forum moderator will reply within 24 business hours.
Cheers, Luis