I do not receive cost alert emails

Question

I have set up cost alerts, but I am not receiving alert emails.

Do I need to do anything other than sign up for alert recipients (email) in the budget console?

When I check at a cost alerts console, active alerts are displayed.

Answer 1

@mtcbs-dev - Welcome to Microsoft Q&A and thanks for reaching out to us.

• Check to see if the alert is expired, disabled, or deleted. You can extend, reenable, or create a new scheduled alert to fix the problem.
• Please ensure that your email address is shown as a recipient and that it was entered correctly.
• Check your spam or junk mail folder for emails from microsoft-noreply@microsoft.com<a href="#doc-pos=2" data-tag-index="1"></a></span>.
• Work with your admin to reenable the view charges policy in the Azure portal.

Hope this helps. and please feel free to reach out if you have any further questions.

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Answer 2

Hi @mtcbs-dev ,

I'm also using Azure cost alerts and had a similar issue.

Here are my troubleshooting steps:

In Azure Cost Management, go to Monitoring: Cost Alerts, and check the date of the sent alert.

In Outlook, or your email client, search ALL mailboxes for the string "Important: Your Azure budget" or search for the name you gave your budget cost alert.

If you're searching the body, look for something like this:

... has exceeded its threshold value and requires your reviewThe total evaluated amount for your Azure budget...This amount exceeds the threshold value of ... Please review this budget in the Azure portal and analyze your cost and usage.