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OneDrive - MFA IOS

VinodProsk 1 Reputation point
2020-10-29T15:53:21.643+00:00

We are running in to Weird issue. On the IOS 14.0/14.1 version, OneDrive app is installed. We have enabled conditional access policy as well to have MFA enabled for all mobile devices. so when i launch the app on my mobile, it prompts me for username and pwd which i enter then it takes to MFA page. Once i move over from that screen to get the MFA code and come back to OneDrive app it reports that "We could not sign you in". So i believe when we move away from the onedrive app screen to get the MFA code it has the issue. Anyone have seen these

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  1. Anonymous
    2020-10-29T19:56:14.33+00:00

    I'd try asking for help in dedicated forums here.
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onedrivefb-mso_imobile

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Emily Hua-MSFT 27,636 Reputation points
    2020-10-30T02:28:12.69+00:00

    anonymous user ,

    As issues with tag "office-onedrive-client-itpro" are related to general issues of OneDrive clients on Windows, but your issue is about OneDrive on IOS, which is not supported on Q&A forum.

    I would modify the tag to be "not-supported". Thanks for your understanding.

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