Share via

Keyboard Typing Random Letters

Reported
Anonymous
2019-02-26T15:39:33+00:00

Help! I don't know what happened but my keyboard will type seemingly random letters/number every time you push any key (even same key multiple times). I have gone into the computer's keyboard settings and switched languages from and back to the original English settings and nothing has changed. The odd thing is that it works on some programs and not others.

It works on:

Chrome, File Explorer, Internet Passwords, Steam, Spotify, iTunes

Doesn't work on:

Microsoft Settings, Cortana, Microsoft Store, OneNote, Sticky Notes, Calendar, Audible, Mail

The trend is that it doesn't work on most Microsoft Applications but it does on the other Apps

Windows for home | Windows 10 | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
  1. Kapil Arya 36,106 Reputation points Volunteer Moderator
    2020-08-15T10:21:35+00:00

    Hello,

    Please run Keyboard troubleshooter from Settings app > Update & security > Troubleshoot. See if this helps you.

    If that doesn't helps, try this:

    1. Press Windows + X, select Device Manager.
    2. Under Device Manager, right click on your keyboard device/driver and select Uninstall. Click OK.
    3. Then click Action > Scan for hardware changes.
    4. Close Device Manager and reboot.

    Also, go to Settings > Ease of Access > Keyboard. Make sure Use Sticky Keys is turned Off. 

    You can also try attaching external keyboard or check the problematic keyboard by plugging it to other devices, if possible.

    If nothing helps, go to your laptop manufacturer's website and download latest keyboard drivers for your system mode and install them.

    Hope this helps!

    0 comments
Answer accepted by question author
  1. DaveM121 802.2K Reputation points Independent Advisor
    2019-02-26T15:41:43+00:00

    Hi Jonathan,

    Open the Settings App

    Go to Update & Security - Troubleshoot

    Run the Keyboard troubleshooter

    If that does not resolve this for you

    Open Device Manager

    Expand the Keyboards section

    Right click your keyboard and choose 'Uninstall'

    Then restart your PC

    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-02-26T16:21:14+00:00

    Hi Jonathan, I am Dexter, an Independent Advisor, here to help you.

    You may try connecting an external keyboard (if you're using a laptop) or change another keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue. Otherwise, uninstall the keyboard's driver, then reboot, Windows will automatically reinstall the driver and see if it works well.

    I hope this helps. Feel free to ask back any questions and let me know how it goes. I will keep working with you until it's resolved.

    0 comments