How to fix a KVM license issue when the license should be coming from Azure E5 license

John Francis 0 Reputation points
2023-11-30T15:19:14.71+00:00

We are seeing some Surfaces that are coming from Dell that are being reimaged with Windows 10. They are not getting license from Azure E5 and are showing as it has gotten a digital license. After adding it to Intune, and while users are working, they are being prompted for license. What could be wrong. There was an earlier KVM license server but that was shut down. Should it not get the licenses from E5 and not to try and get it from KVM server? Is there any group policy that would have been put in place or any registry settings that I could check to see that it would have gotten from the registry and not applying the E5.

Any help would be appreciated and I am in dire need of an answer by this weekend. Please, assist

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,156 questions
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
7,548 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,928 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,723 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,548 questions
{count} votes