Credit Card deduction while signing up

Iroh Naomi 0 Reputation points
2023-12-01T07:47:20.42+00:00

In the process of signing up for an azure free account, $1 was deducted five times from my credit card during the confirmation process and I was not signed up. Please, I will be grateful if this issue is resolved as soon as possible and am signed up. Thanks

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
37,638 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. SiddeshTN 3,520 Reputation points Microsoft Vendor
    2023-12-01T08:57:12.0866667+00:00

    Hi Iroh Naomi,

    I'd recommend that you submit a ticket with Azure Billing Support:

    https://azure.microsoft.com/en-ca/support/create-ticket

    When you register for an Azure Free account, charges are not incurred unless you choose to transition to pay-as-you-go pricing. Your account remains free within the specified usage limits, and you will only be billed if you exceed these limits or opt for additional services beyond the free tier. It is important to review and understand the terms and conditions to ensure a clear understanding of when charges may apply, especially if you decide to upgrade to a paid subscription or utilize services outside the free tier offerings.

    https://azure.microsoft.com/en-ca/free/free-account-faq
    picccc

    Please don't forget to upvote and accept as answer if the reply is helpful.

    If this answer helped you, please mark it as "Verified" so other users can reference it.

    0 comments No comments