Azure data explorer dashboard is not loading in iframe

Question

Azure data explorer dashboard is not loading in iframe

Sunil K 30

I am trying to embed azure data explorer dashboard in an iframe. For this i followed code samples provided by microsoft. Till yesterday the dashboard were able to load fine but from today instead of loading the dashboard, azure query explorer is getting loaded without any data connections. Can someone assist why this is happening with the fix.

Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-04T19:30:49.9033333+00:00
Hello Sunil K,

Welcome to the Microsoft Q&A forum. Could you please provide me with the below details?

Are you able to access the dashboard outside of the iframe?

Have you made any changes to the dashboard or iframe code?

Are you able to see any error messages in the browser console when the query explorer is getting loaded instead of the dashboard?
Kyle H 5 Reputation points

2023-12-04T21:32:38.2333333+00:00
I am having the same issue suddenly. This happened over the weekend (Dec 1st to Dec 4th).

Are you able to access the dashboard outside of the iframe?

Yes

Have you made any changes to the dashboard or iframe code?

No

Are you able to see any error messages in the browser console when the query explorer is getting loaded instead of the dashboard?

No error message
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-05T20:46:38.5933333+00:00

Hello Kyle H,

Thank you for the confirmation. I am reaching out to my internal team and will get back to you with more details.

Thank you for your patience.
CarlAdam-9160 0 Reputation points

2023-12-06T19:14:08.35+00:00

We are having the same issue, the embedding worked until recently.
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-06T20:00:35.69+00:00

Hello CarlAdam-9160,

Thank you for the reply. I am still waiting for an update from the product group. I will update you as soon as I hear from them.
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-06T22:37:28.27+00:00

Hello CarlAdam-9160, Kyle H, Sunil K,

Can you please share the url of the app your are using and/or the iframe url with the FF your are setting.
CarlAdam-9160 0 Reputation points

2023-12-07T13:07:48.6233333+00:00

@Bhargava-MSFT I opened a support ticket for this issue. 2312060040014879. I will share details on that ticket.
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-07T21:57:21.5966667+00:00

Thank you, CarlAdam-9160
Maskendra 0 Reputation points

2023-12-11T16:07:33.34+00:00

The case is the same as me, and I'm still looking for tips and tricks

Accepted answer

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Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-04T19:30:49.9033333+00:00

Hello Sunil K,

Welcome to the Microsoft Q&A forum. Could you please provide me with the below details?

Are you able to access the dashboard outside of the iframe?

Have you made any changes to the dashboard or iframe code?

Are you able to see any error messages in the browser console when the query explorer is getting loaded instead of the dashboard?
Kyle H 5 Reputation points

2023-12-04T21:32:38.2333333+00:00

I am having the same issue suddenly. This happened over the weekend (Dec 1st to Dec 4th).

Are you able to access the dashboard outside of the iframe?

Yes

Have you made any changes to the dashboard or iframe code?

No

Are you able to see any error messages in the browser console when the query explorer is getting loaded instead of the dashboard?

No error message
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-05T20:46:38.5933333+00:00

Hello Kyle H,

Thank you for the confirmation. I am reaching out to my internal team and will get back to you with more details.

Thank you for your patience.
CarlAdam-9160 0 Reputation points

2023-12-06T19:14:08.35+00:00

We are having the same issue, the embedding worked until recently.
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-06T20:00:35.69+00:00

Hello CarlAdam-9160,

Thank you for the reply. I am still waiting for an update from the product group. I will update you as soon as I hear from them.
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-06T22:37:28.27+00:00

Hello CarlAdam-9160, Kyle H, Sunil K,

Can you please share the url of the app your are using and/or the iframe url with the FF your are setting.
CarlAdam-9160 0 Reputation points

2023-12-07T13:07:48.6233333+00:00

@Bhargava-MSFT I opened a support ticket for this issue. 2312060040014879. I will share details on that ticket.
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-07T21:57:21.5966667+00:00

Thank you, CarlAdam-9160
Maskendra 0 Reputation points

2023-12-11T16:07:33.34+00:00

The case is the same as me, and I'm still looking for tips and tricks

Answer 1

Bhargava-MSFT 31,256 Microsoft Employee Moderator

Hello CarlAdam-9160, Kyle H, Sunil K,

PG confirmed that the issue was due to a deployment, and a fix has been deployed. This should resolve the issue now.

Please check and confirm.

If this answers your question, please consider accepting the answer by hitting the Accept answer and up-vote as it helps the community look for answers to similar questions.

Sunil K 30 Reputation points

2023-12-12T05:43:22.4133333+00:00

@Bhargava-MSFT Dashboard is now getting rendered correctly. Thanks for the help.
Bhargava-MSFT 31,256 Reputation points Microsoft Employee Moderator

2023-12-12T14:36:56.5+00:00

Thank you, Sunil K

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Azure data explorer dashboard is not loading in iframe

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