Not receiving e-mail from Microsoft on my Zimbra e-mail.

Martin 0 Reputation points

Hello, let me explain the whole context for a better understanding.

Basically I decided to install Ubuntu alongside my Windows, so I could use both as I like using the dual boot feature. The installation went flawlessly, and I am really happy that I now have two separate Operating Systems on my computer, which leaves me with more flexibility.

The thing is that I need to unlock the BitLocker protection from the partition where my Windows is installed, and it asks me to go to to do it. And now here comes the REAL problem of the situation: I simply cannot log into my Microsoft account.

So when I try to connect to my account, there is a message telling me that a verification code was sent to my e-mail, but all I get is VOID. Yes, I looked at my junk / commercial / social media files but still nothing arrived after several attempts. I even cleaned my Zimbra account by deleting every single e-mail I received, including in the trash can.

Right now I am talking to you using a different account than the one I'm having trouble on, which uses a Gmail e-mail adress this time, and I do get the verification codes on this one. It seems like the problem is the link between Zimbra and Microsoft.

If anyone has even just a single bit of idea that I could try to get access to my account, unlock BitLocker and actually be able to use Windows, please share it with me.

Thanks in advance.

A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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