There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070424) how to fix it.

mohd johan giman 0 Reputation points
2023-12-04T02:26:19.2566667+00:00

Can`t reset the pc

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Hania Lian 11,036 Reputation points Microsoft Vendor
    2023-12-04T03:27:42.22+00:00

    Hello mohd johan giman

    I want to get more information:

    1. What is the way you are trying to update, manual or automatic?
    2. What patch do you want to install?
    3. Can you provide a screenshot of the update history screen?

    The error code 0x80070424 you described also means "ERROR_SERVICE_DOES_NOT_EXIST".  Windows Update depends on these two following services:

    1. Windows Update
    2. Background Intelligent Transfer (BIT) If it happens that these services are disable or missing, you will encounter this error code.  Hence, you will need to ensure that the necessary services are available and running.  Here are the steps:
    1. Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
    2. Double-click Background Intelligent Transfer Service.
    3. If the Startup status lists Stopped, click Start and then click OK.
    4. Double-click Windows Update.
    5. If the Startup status lists Stopped, click Start and then click OK.
    6. Close the Services window and try to install updates again.

    Best Regards,

    Hania Lian

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