outlook & web outlook search not working

Md. Nasir Uddin 0 Reputation points
2023-12-04T06:33:45.09+00:00

We have a on prem exchange server. In our client outlook & outlook web search not working

when we run test-exchangesearch command get this result.

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Exchange Server
Exchange Server
A family of Microsoft client/server messaging and collaboration software.
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  1. Yuki Sun-MSFT 41,016 Reputation points
    2023-12-04T08:22:04.65+00:00

    Hi @Md. Nasir Uddin ,

    In our client outlook & outlook web search not working

    Could you clarify a bit more about the exact symptom of the search issue? Is it that for mailboxes hosted on MAILDB02 and MAILDB04, no result can be returned when performing searching?
    What‘s the detailed CU version of your Exchange servers? You can run the Exchange HealthChecker script to check the build number.

    From the output of test-exchangesearch, seems like the two affected databased are all on DHK-EX-02, so it's suggested to try restarting the Microsoft Exchange Search service on that server and check if there would be any improvement.


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