After reinstalling windows 11 and updating drivers due to system has failed once more

Question

Encountered blue screens with various errors including critical_process_died and the message no media present, I reinstalled Windows 11 and updated all of the drivers. A month later the issue has returned. The SSD C: drive is missing from boot. After leaving the machine for a while it will sometimes boot to the log-in screen and either blue screen with critical_process_died or bring up desktop before doing the same before I can get to the event logs. There are no dumps to review as the folder is not present.

Last month during the rebuild I checked the SSD drive using Seagate utilities and it was fine, I did update the firmware and it worked as expected.

The computer is less than a year old and worked without issue for eight months. The problems started after a Window update in October.

Any suggestions on how to get on the C: drive long enough to make a difference would be appreciated.

Answer 1

SSD C: drive is missing from boot. There are no dumps to review

Sounds like some sort of disk controller problem. It would make sense that there's no dumps because there wasn't anything available to write to.

--please don't forget to close up the thread here by marking answer if the reply is helpful--

Answer 2

Hello Paul Gravestock

It's hard to say what caused BSOD when no dump was created. Since there is an error “critical_process_died “, you can try these steps in the “General troubleshooting tips" part of this link. 

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xef--critical-process-died 

Best Regards,

Hania Lian

Answer 3

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

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