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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 73%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZJ%3C/text%3E%3C/svg%3E)
I'm receiving Azure subscription charges for an account that I've deleted, and I can't locate the corresponding subscription. Is there a solution to resolve this issue and stop the monthly payments?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I'd submit a billing support ticket explaining the issue. A support engineer will then contact you about resolution.
--please don't forget to close up the thread here by marking answer if the reply is helpful--
Please don't forget to close up the thread here by marking answer if the reply is helpful--
Hi Dave
I wanted to follow up regarding the billing support ticket. As of now, I have not received any communication from a support engineer.
Thanks
May need to be patient. If you have submitted the ticket they should reply back to you soon.