One of my customers has this question on how to customize the subject of an email alert for Azure Reservations, (append “OPEN Ticket” in the subject)

Question

One of my customers has this question on how to customize the subject of an email alert for Azure Reservations, (append “OPEN Ticket” in the subject).

Answer 1

@Susai Alphonse - Welcome to Microsoft Q&A and thanks for reaching out to us.

You can have the action group execute an Automation Runbook or Logic App where you get the alert details through payload and then send an email notification in your own custom way.

If you would like to leverage the customize actions feature, then please follow this example to create the log alert rule.

Also, it is possible to fully customize the email notification by using a logic app. In short, the action group would be configured with a webhook action to send the schema data to the logic app. The logic app can be configured to display the emailed content using any format and data you want to use from the alert payload.

Please follow this doc for more info: https://learn.microsoft.com/en-us/azure/azure-monitor/alerts/alerts-logic-apps?tabs=send-email

Hope this helps. and please feel free to reach out if you have any further questions.

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