Share via

SCCM 2309 - Crash when we try to delete Device Collection

AnarchiuM 0 Reputation points
2023-12-13T08:11:41.2333333+00:00

Hi.

After upgrade SCCM to 2309 we cannot delete any Device Collection in the console. When we try to delete a collection, the console closes.

In event viewer we received:

First one:

Faulting application name: Microsoft.ConfigurationManagement.exe, version: 5.2309.1112.1000, time stamp: 0xca8b0cfe

Faulting module name: KERNELBASE.dll, version: 10.0.17763.4974, time stamp: 0xa8cf83fa

Exception code: 0xe0434352

Fault offset: 0x00125aa2

Faulting process id: 0x3cf4

Faulting application start time: 0x01da2cf991dcf7ed

Faulting application path: D:\Program Files\Microsoft Configuration Manager\AdminConsole\bin\Microsoft.ConfigurationManagement.exe

Faulting module path: C:\Windows\System32\KERNELBASE.dll

Report Id: 3153f305-ee5e-4bc2-be6b-f3b4d16ec55a

Faulting package full name:

Faulting package-relative application ID:

Second:

Application: Microsoft.ConfigurationManagement.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.ArgumentNullException

at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(System.ComponentModel.IComponent, System.EventHandler`1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs>, System.Object, Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs)

at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobsService.RunJob(Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobDescription)

at Microsoft.EnterpriseManagement.ConsoleFramework.WindowJobsService.RunJob(Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobDescription)

at Microsoft.EnterpriseManagement.ConsoleFramework.WindowJobsService.RunJob(System.ComponentModel.IComponent, System.EventHandler1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs>, System.EventHandler1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobErrorEventArgs>, System.Object[])

at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler+WindowTaskOperation.ExecuteTask()

Exception Info: System.Reflection.TargetInvocationException

at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])

at System.Delegate.DynamicInvokeImpl(System.Object[])

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

at System.Windows.Threading.DispatcherOperation.InvokeImpl()

at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)

at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)

at System.Windows.Threading.DispatcherOperation.Invoke()

at System.Windows.Threading.Dispatcher.ProcessQueue()

at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

at System.Windows.Window.ShowHelper(System.Object)

at System.Windows.Window.Show()

at System.Windows.Window.ShowDialog()

at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager+GenericWpfWindowConstructor.BeginShow(Microsoft.EnterpriseManagement.ConsoleFramework.ShowViewContext, System.Object, System.Object, System.AsyncCallback, System.Object)

at Microsoft.EnterpriseManagement.ConsoleFramework.ViewConstructor.BeginShow(Microsoft.EnterpriseManagement.ConsoleFramework.ShowViewContext, System.AsyncCallback, System.Object)

at Microsoft.EnterpriseManagement.ConsoleFramework.WindowManager+WpfWindowRecord.ShowWindow()

Exception Info: System.Reflection.TargetInvocationException

at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)

at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])

at System.Delegate.DynamicInvokeImpl(System.Object[])

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

at System.Windows.Threading.DispatcherOperation.InvokeImpl()

at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)

at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)

at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)

at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)

at System.Windows.Threading.DispatcherOperation.Invoke()

at System.Windows.Threading.Dispatcher.ProcessQueue()

at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)

at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)

at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)

at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)

at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)

at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)

at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)

at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)

at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)

at System.Windows.Application.RunDispatcher(System.Object)

at System.Windows.Application.RunInternal(System.Windows.Window)

at System.Windows.Application.Run(System.Windows.Window)

at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleApplication.LaunchWindow()

at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleApplication.Run()

at Microsoft.ConfigurationManagement.AdminConsole.Program.Main()

What could be the reason for this behavior?

Microsoft Configuration Manager
0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Simon Ren-MSFT 38,096 Reputation points Microsoft Vendor
    2023-12-13T09:33:27.44+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    1,Are you using Microsoft Entra group discovery? If yes, please install the latest KB24341484 for SCCM version 2309 to have a try.

    KB24341484

    Data from Active Directory Group Discovery supersedes and overwrites data from Microsoft Entra group Discovery. This leads to inconsistent collection membership and query results.

    2,Please help check the SMSProv.log and SmsAdminUI.log to see if there is any further information. SMSProv.log records WMI provider access to the site database. And smsAdminUI.log records Configuration Manager console activity.

    3,Please also make sure the upgrade process has completed successfully. We can check the cmupdate.log and ConfigMgrAdminUISetup.log to see if there is any error.

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments
  2. AnarchiuM 0 Reputation points
    2023-12-13T09:57:46.47+00:00
    1. We dont use Microsoft Entra group discovery.
    2. In SMSProv.log we dont see any errors after we try to delete Device Collection.
      In SmsAdminUI.log:
    System.Reflection.TargetInvocationException\r\nException has been thrown by the target of an invocation.\r\n   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Microsoft.ConfigurationManagement.AdminConsole.AssemblyTypeTaskHandler.DoTask(NavigationModelNodeBase node, SccmTaskConfiguration sccmTask, PropertyDataUpdated dataUpdatedDelegate, Boolean readOnly)
at Microsoft.ConfigurationManagement.AdminConsole.SccmTaskHandlerBase.DoTask(IList`1 navigationNodes, NavigationModelNodeTask task)
at Microsoft.EnterpriseManagement.ConsoleFramework.WindowTaskHandler.WindowTaskOperation.ExecuteTaskJob(Object sender, ConsoleJobEventArgs jobArguments)
at Microsoft.ConfigurationManagement.AdminConsole.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)\r\nSystem.ArgumentNullException\r\nValue cannot be null.
Parameter name: collection\r\n   at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryPropertySingleItem.get_IntegerArrayValue()
at Microsoft.ConfigurationManagement.AdminConsole.CollectionProperty.MenuUtilityClass.GetAADTenantIdByCloudServiceId(ConnectionManagerBase connectionManager, Int32 cloudServiceId)
at Microsoft.ConfigurationManagement.AdminConsole.CollectionProperty.MenuUtilityClass.IsCollectionUsedByCloudAttach(ConnectionManagerBase connectionManager, String sCollID)
at Microsoft.ConfigurationManagement.AdminConsole.CollectionProperty.MenuUtilityClass.DeleteCollectionAction(Object sender, ScopeNode scopeNode, ActionDescription action, IResultObject selectedObjects, PropertyDataUpdated dataUpdatedDelegate, Status status)\r\n

    The exception is a critical error
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. AnarchiuM 0 Reputation points
    2024-01-03T12:08:05.4733333+00:00

    Any updates in this case?

    Also console crashes when we want to open Properties in Administration -> Overview -> Cloud Services -> Cloud Attach

    This prevents us from working completely.

    0 comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.