How to cancel unknown Azure subscription?

Question

Hello.

I received an e-mail with new terms of a client agreement. I don't have any subscriptions on azure, but there is an account pricing id: 6c7203b5-f8b3-5902-3437-15c11a903024:7ebe9c64-916a-46de-9097-521b33caaf4f_2019-05-31. I tried to access all subscriptions in my account, but found nothing. So, seems to be an error in the system.

Can somebody help me with this problem?

Answer 1

If you have no other azure subscriptions to submit from you can reach out to the Azure / 365 Data Protection team to restore access. Just plan to have proof of tenant ownership on hand. 866-807-5850

Some other support options include;
AzureSupport
https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
azcommunity@microsoft.com

recovery form https://account.live.com/acsr

or creating a ticket through a different account: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide#phone-support

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Answer 2

Simplest solution may be to create a billing support request via one of the other tenants, explaining the details and a support engineer will contact you.

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