How to remove Office phone as a sign-in method for O365?

Damon Villar 80 Reputation points
2023-12-14T14:18:04.1633333+00:00

Anyone know how to remove the Office phone option as a sign-n method?

When I go to mysignins.microsoft.com and select 'Add-sign-in method' I see 'Office phone'. I have excluded myself from the 'Voice call' and 'SMS' authetication methods policies in entra.microsoft.com. Also the legacy MFA and SSPR verification options have been disabled since moving to the new authetication methods policies in entra.

Office_phone_Screenshot 2023-12-14 080347

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Vasil Michev 119.9K Reputation points MVP Volunteer Moderator
    2023-12-14T17:20:45.62+00:00

    Office phone is not a sign-in method. It can only be used for multi-factor auth, and for password recovery (SSPR). Did you check which methods are configured for the SSPR feature? https://learn.microsoft.com/en-us/entra/identity/authentication/concept-sspr-howitworks#authentication-methods


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