I am unable to renew my certification

Question

I am unable to renew my certification

Ambica Agarwal 20

My Certification AZ-220 expired on July 31, 2023.

I want to renew my certification,

I took the assessment and competed it.

I am unable to connect my Microsoft Learn account with my Certification Account.

Please help me in this connection? Please help me to renew my certification.

Ambica Agarwal 20 Reputation points

2023-12-18T03:02:22.07+00:00

How do i create a certification profile?
Ambica Agarwal 20 Reputation points

2023-12-18T03:23:33.11+00:00

I was doing this course - Microsoft Azure IoT Developer. I was reading the course in the past. I never registered for the exam AZ-220. This is the reason, I do not have the certification profile, may be, i think.

Question - I there any way i can complete my course now? I have read 6 chapters in the past, I want to finish reading the rest of the course?

How do i complete this course now?

How do I take the certification now AZ-220?

My work/ school profile is ******@ABC.com

My personal profile is ******@TRA.com
Ambica Agarwal 20 Reputation points

2023-12-18T03:24:58+00:00
Sander van de Velde | MVP 36,951 Reputation points MVP Volunteer Moderator

2023-12-18T07:30:48.7933333+00:00

Hello Ambica Agarwal,

I moderated your question. Please do not expose personal information on this public forum.

We are volunteers happy to answer questions related to our expertise.

We can point you in the right direction like the post seen below with the renewal strategy.

Answer accepted by question author

2 additional answers

Your answer

Ambica Agarwal 20 Reputation points

2023-12-18T03:02:22.07+00:00

How do i create a certification profile?
Ambica Agarwal 20 Reputation points

2023-12-18T03:23:33.11+00:00

I was doing this course - Microsoft Azure IoT Developer. I was reading the course in the past. I never registered for the exam AZ-220. This is the reason, I do not have the certification profile, may be, i think.

Question - I there any way i can complete my course now? I have read 6 chapters in the past, I want to finish reading the rest of the course?

How do i complete this course now?

How do I take the certification now AZ-220?

My work/ school profile is ******@ABC.com

My personal profile is ******@TRA.com
Ambica Agarwal 20 Reputation points

2023-12-18T03:24:58+00:00
Sander van de Velde | MVP 36,951 Reputation points MVP Volunteer Moderator

2023-12-18T07:30:48.7933333+00:00

Hello Ambica Agarwal,

I moderated your question. Please do not expose personal information on this public forum.

We are volunteers happy to answer questions related to our expertise.

We can point you in the right direction like the post seen below with the renewal strategy.

Answer 1

Sander van de Velde | MVP 36,951 MVP Volunteer Moderator

Hello @Ambica Agarwal,

welcome to this moderated Azure community forum.

Unfortunately, the AZ-220 is discontinued.

Renewal is only valid until January 2024 and only you are currently certified.

This could be the reason why it cannot be connected anymore.

Please share the message you get while trying to connect it.

If the response helped, do "Accept Answer". If it doesn't work, please let us know the progress. All community members with similar issues will benefit by doing so. Your contribution is highly appreciated.

Ambica Agarwal 20 Reputation points

2023-12-18T02:59:04.0566667+00:00

Please explain what do you mean by "Only you are Certified" ?

I get this message: How do I proceed further? I want to complete this certification.
Sander van de Velde | MVP 36,951 Reputation points MVP Volunteer Moderator

2023-12-18T07:17:14.65+00:00

Hello @Ambica Agarwal,

Regarding that message, please double-check if you use the right email address.

You need to use the same email address for the certification profile as you used to register for the exam.

Regarding the expiration, check this post (Last Q$A):

Q. What about renewal for these certifications? A. Learners with an active Azure Stack Hub Operator Associate, Azure IoT Developer Specialty, Azure Support Engineer for Connectivity Specialty, Microsoft 365 Certified: Exchange Online Support Engineer Specialty, or Teams Support Engineer Specialty certification can renew it for one year (one last time) up to six months after its retirement date of July 31, 2023. The renewal window ends on January 31, 2024.
Ambica Agarwal 20 Reputation points

2023-12-18T13:39:18.71+00:00

I have not registered for the exam yet till now.

I want to renew my certification. Can we have a call to talk? Please share the microsoft support phone number?

Answer 2

Anonymous

Certification is not supported here on Q&A forums. You can request assistance with profile update / linking / merge in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

Credentials support

Certification Profile/MCID Assistance

Certification Profile/Account Linking

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Answer 3

Anonymous

Certification is not supported here on Q&A forums. I'd try asking for assistance with certification renewal in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

Microsoft Certification/Certifications/Renewal

--please don't forget to close up the thread here by marking answer if the reply is helpful--

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I am unable to renew my certification

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