Entra Joined device, Windows Hello asking user to setup authenticator on sign in.

Jordan Eamon 0 Reputation points
2023-12-19T21:56:10.79+00:00

I am having a recurring issue where I setup laptops and join them to Entra and when I have a user sign in with through org credentials, windows hello gets prompted then looks for them to setup an authenticator. We are slow rolling the authenticators out and am enabling per user as we go.

I would like to have it where the user just signs in with their username and password and is in, no pin, no prompt to setup authenticator, nothing. Just a simple sign in with password.

I feel I have searched the web and found every nook and cranny where authenticator settings could be enabled to keep prompting this, but I've reached the end of the road, everything is off. We do use OATH and authenticators but that is enabled per user instead of for all users.

conditional access, self password reset, authentication methods, nothing is joined into intune, etc. But as of right now it's every single time the user signs in, and you can cancel out and it provides an error and the ability to skip for now.

Where do I go from here. We have a mixture of standard and premium licenses.

Thanks.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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2 answers

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  1. Anonymous
    2023-12-19T22:03:15.4666667+00:00

    Microsoft has been setting MFA (multi-factor authentication) requirement as a security default. If you didn't want this then sign in here. (with your Azure / 365 account)

    https://portal.azure.com/#home

    then navigate to Microsoft Entra ID\Properties\Manage security defaults then choose Disabled

    --please don't forget to close up the thread here by marking answer if the reply is helpful--


  2. Dan Bremner 0 Reputation points
    2024-01-10T23:20:44.99+00:00

    I ran into the same issue, and found a solution at this site: https://www.sikich.com/insight/making-windows-hello-for-business-optional-on-microsoft-entra-joined-computers/ The quick answer is to make a .cmd file to add 3 registry entries and run it on the PCs.

    reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork" /v Enabled /t REG_DWORD /d 1 /freg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\PassportForWork" /v DisablePostLogonProvisioning /t REG_DWORD /d 1 /freg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Biometrics" /v Enabled /t REG_DWORD /d 1 /f

    Running this eliminated the problem for me. Login with a password, and no prompt for MFA or Windows Hello.

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