got Error when migrate classic storage account to ARM

Question

I tried to migrate classic storage account to ARM , and in prepare stage, got an error

this is the detailed error message
Note: I already searched in google, This error has happened in the past when there were VM images, VM machines with disks, or unattached disks in the storage account. but my classic storage account container is empty, so I think it's not the root cause,

and I also check the Disks (classic), OS Images (classic), and VM Images (classic) resources, no item came from this classic storage account

Answer 1

Hello Guan Yingjie,

Thank you for posting your query here!

In some cases, this is a transient error that goes away with a retry.

If possible, you may try to migrate Classic Storage account to ARM using PowerShell or CLI and check if that helps.

Step-by-Step process: https://learn.microsoft.com/en-us/azure/storage/common/classic-account-migrate?tabs=azure-powershell

You may also refer to the suggestion mentioned in this article: https://learn.microsoft.com/en-us/azure/virtual-machines/migration-classic-resource-manager-errors

If the issue continues to persist, we will wish to engage with you offline for a closer look and provide a quick and specialized assistance as it needs investigation of platform logs. Please open a support case. If you do not have a support plan, please send an email with subject line “Attn:subm” to AzCommunity[at]Microsoft[dot]com referencing this thread and the Azure subscription ID, we will follow-up with you.  Once again, apologies for any inconvenience with this issue.

Thanks for your patience and co-operation.

Please let us know if you have any further queries. I’m happy to assist you further.

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