MS Teams Conference meeting Video Shown white.

Question

MS Teams Conference meeting Video Shown white.

Mahadi Hasan 0

Microsoft Teams Conference video shown white during Metting.

1 answer

Your answer

Answer 1

Anonymous

Hi @Mahadi Hasan

Does this issue occur with the Teams web client?

Are other users within the organization having the same problem?

If you are using the classic version of Teams, try checking Disable GPU Hardware Acceleration in the settings.

User's image

If the issue only occurs with the Teams desktop client, try clearing the Teams cache and restarting:

User's image

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Anonymous

2023-12-27T07:45:29.7333333+00:00

Hi @Mahadi Hasan

I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
Anonymous

2023-12-29T06:55:59.59+00:00

Hi @Mahadi Hasan

I am checking the status of this case. Please let us know if you would like further assistance.
Meanwhile, if the reply is helpful to you, please try to mark it as an answer to help others who encounter the same issue and read this thread.
Thank you for your understanding and patience!
Anonymous

2024-01-03T01:19:18.5333333+00:00

Hi @Mahadi Hasan

We noticed your feedback, great to know that the issue has already been resolved and thanks for sharing the solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that The question author cannot accept their own answer. They can only accept answers by others, I'll repost your solution in case you'd like to Accept the answer.

Case Title: MS Teams Conference meeting Video Shown white.

Issue Symptom: Microsoft Teams Conference video shown white during Metting.

Resolution: The problem appeared in the new version and was resolved when switching back to the old version.

Share via

MS Teams Conference meeting Video Shown white.

1 answer

Your answer