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Trouble signing into teams- An unrecognized account frequently pops in and forces me to sign out ( microsoftentraid)

mohamed sameen 0 Reputation points
2023-12-23T00:26:54.6133333+00:00

Every time I try to login it -I’m forcibly made to sign out and then forces me to use Microsoft authenticator where I see an unrecognized ID-Constantly forces me to sign out and keep getting new codes every hour or so.

This only is happening with my iPhone and I suspect that it has a virus

can someone help?

Microsoft Teams | Microsoft Teams for business | Other
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  1. Anonymous
    2023-12-25T01:51:29.68+00:00

    Hi @mohamed sameen

    Can you log in to Teams normally on the web client and desktop client?

    If Teams can log in normally on the web client and desktop client, please try to uninstall the mobile client Teams and reinstall it.

    If the VPN is active during the issue. If it is try deactivating the VPN to see if the issue persists.

    If you're using cellular, try switching to wifi and vice-versa.

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