Hello Edward! My name is Abdullah, and I will assist you today.
I am sorry to know that you are experiencing this issue. The most common reason for this issue happening on your computer is because your Windows license only supports 1 language. Please keep your private information such as email address, phone number, and other things secure when you are sharing a screenshot. Please follow the steps below:
- Open PowerShell with administrator privilege.
- Type Install-Language and hit enter.
- Type zh-CN and hit enter.
- Wait for it to install.
Once installed, if you want the Chinese language to be the preferred language, please follow the steps below:
- Type Set-SystemPreferredUILanguage and hit enter.
- Type zh-CN and hit enter.
Thank you.
Best,
Abdullah