Unable to login to Azure Portal for Microsoft's Azure Fundamentals learning path

Question

Unable to login to Azure portal, for Microsoft Azure Fundamentals learning path. I have tried a private browser, I have tried clearing history and cache. Nothing is working. I tried both emails of mine.

Answer 1

Scott, are you trying to do the labs? If yes which labs are you trying to do? Do you use the same account both for microsoft learn, and for the azure platform?

Answer 2

Nothing is working. Multiple browsers used. Two new email addresses. Private mode and

Answer 3

Same issue. Made new email. Do not see tenants, still having errors trying to create a resource - > storage account for azure portal.

Answer 4

Hi Scott Un,

Thank you for reaching out to us on the Microsoft Q&A forum. Based on our understanding as per issue.

The error AADSTS50020, indicating that the user account ‘{Email Hidden}' from the identity provider 'live.com' does not exist in the 'Microsoft Services' tenant, typically occurs when signing into the Azure Portal with a personal account not added as an external/guest user to an Azure AD tenant. As a result, connection defaults to the Microsoft Services tenant. To verify this, go to Azure Active Directory > Overview blade, where you should observe (Mention your Tenant ID) as the Tenant ID.

As a standard user with restricted access in the Microsoft Services tenant, you cannot perform actions like creating new users, groups, enterprise applications, etc. To execute administrative tasks, obtaining administrative access to the tenant is necessary.

When you create a new tenant, you, by default, become the Global Administrator of the new tenant and have full access to all the options in that tenant. For this purpose, you need to create your own tenant rather than using the Microsoft Services observe (Mention your Tenant ID) as the Tenant ID.

To create a new tenant, open in-private/incognito browser window (just to avoid SSO), access https://azure.microsoft.com/en-us/free/ to create a free Azure account.

Once the new account is created, you should be able to see and switch to the new tenant by clicking on the settings icon as highlighted below.

You can alternatively request the global administrator or any existing Azure AD tenant to invite you as a guest user, as detailed in this documentation: https://docs.microsoft.com/en-us/azure/active-directory/external-identities/add-users-administrator#add-guest-users-to-the-directory.

Upon acceptance of the invitation via email after being added to an Azure tenant, you can then utilize the URL https://portal.azure.com/#create/Microsoft.AzureActiveDirectoryto create your own tenant.

For additional information on error code AADSTS50020-user-account-identity-provider kindly refer the below link: https://learn.microsoft.com/en-us/troubleshoot/azure/active-directory/error-code-aadsts50020-user-account-identity-provider-does-not-exist.

If you encounter any future issues, please feel free to contact us, and we will be pleased to assist you further.

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