To fix bit locker recovery key is invalid

Question

Gomathi Ravindran 20

My laptop is idle for alst 1 month. The bit lock recovery key I entered is invalid. While I tried entering multiple times carefully.

I have no other bit lock recovery key #windows 11

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Answer 1

Hania Lian - MSFT 22,466 Microsoft External Staff

Hello,

Please note that BitLocker recovery keys are unique to each device and cannot be generated or provided by Microsoft support.

Best Regards

Gomathi Ravindran 20 Reputation points

2023-12-28T06:52:29.2233333+00:00

I tried the same.. got my recovery key.. but when I enter I get invalid recovery key. I tried entering multiple time carefully. Still the recovery key is invalid. I have some urgent work to be completed. Could you please resolve it asap?
Hania Lian - MSFT 22,466 Reputation points Microsoft External Staff

2023-12-28T08:30:46.2666667+00:00

Have you logged in with the same Bitlocker recovery key before?

Where do you keep your recovery key?

In my experience, if the key is still incorrect, you may have to try to format your computer, but you will lose all your data. This is the last solution.

Hope all is well.

Best Regards