Constant blue screen on SSD use.

Edwin ​ 0 Reputation points
2024-01-01T17:36:21.8066667+00:00

I installed a 2TB kingston in my laptop and when I download large games on it my computer blue screens. It's not a faulty SSD because the same thing happened with my old SSD, a KC3000 1TB kingston.

Any help is appreciated, here's the V2 log link:

https://drive.google.com/file/d/1jBl4sh4uSdPR_ps9cXJWzB_9RYQBbrb2/view?usp=drive_link

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,701 questions
{count} votes

10 answers

Sort by: Most helpful
  1. Edwin ​ 0 Reputation points
    2024-01-03T10:57:34.07+00:00
    0 comments No comments

  2. Docs 15,571 Reputation points
    2024-01-03T17:57:37.33+00:00

    Please perform the following steps:

    .

    .

    1)For all steps / tests post share links into this thread using one drive, drop box, or google drive.

    Please do not use Mediafire and other share link companies.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    https://support.google.com/drive/answer/2424384?hl=en&co=GENIE.Platform%3DDesktop

    .

    .

    .

    2)Run: Tuneup plus

    .

    .
    https://www.tenforums.com/bsod-crashes-debugging/162488-batch-files-use-bsod-debugging-2.html#post2177966

    .

    .

    https://www.tenforums.com/bsod-crashes-debugging/162488-batch-files-use-bsod-debugging.html#Part3

    .

    .

    .

    3)Run:

    HDTune (free or trial) (all drives)

    https://www.hdtune.com/

    a) Health

    b) Benchmark

    c) Full error scan

    .

    .

    .

    4)Run: Sea Tools for Windows Long Generic test (all drives)

    https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/100869623_B.pdf

    https://www.seagate.com/content/dam/seagate/migrated-assets/www-content/support-content/downloads/seatools/_shared/downloads/SeaToolsWindowsInstaller.exe

    .

    .

    .

    5)Turn off Windows fast startup:

    https://www.elevenforum.com/t/turn-on-or-off-fast-startup-in-windows-11.1212/

    .

    .

    .

    6)Make a new restore point:

    https://www.elevenforum.com/t/create-system-restore-point-in-windows-11.3602/

    .

    .

    7)More to follow pending the above results

    .

    .

    .

    .

    .

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    .

    .

    .

          Drive: C:
     Free Space: 268.3 GB
    Total Space: 487.6 GB
    File System: NTFS
          Model: SOLIDIGM SSDPFINW512GZL
    
          Drive: D:
     Free Space: 1538.9 GB
    Total Space: 1907.7 GB
    File System: NTFS
          Model: KINGSTON SNV2S2000G
    
    0 comments No comments

  3. Edwin ​ 0 Reputation points
    2024-01-04T15:55:37.37+00:00

  4. Edwin ​ 0 Reputation points
    2024-01-04T16:08:24.9933333+00:00

    I also completed the other steps, but the blue screening haven't stopped.

    0 comments No comments

  5. Docs 15,571 Reputation points
    2024-01-05T10:06:58.5033333+00:00

    When available please post

    a) the Long Generic test images or share links for both drives

    b) HD Tune results for both drives.

    .

    .

    Make sure that share links are posted for diagnostic tests / steps.

    KINGSTON SNV2S2000G

    .

    Run HD Sentinel (trial version)

    https://www.hdsentinel.com/

    Post share links for results on these tabs:

    a)Overview

    b)Temperature

    c)SMART

    .

    The steps so far were not designed to fix BSOD as they are early diagnostic steps.

    .

    For new BSOD post a new V2 share link into the newest post.

    .

    Please uninstall esportal software.

    esportal-bt-0 Esportal Boot-Time Service ??\c:\windows\system32\drivers\esportal-bt-0.sys Kernel Driver Yes System Running OK Normal No Yes

    esportal-rt-drv esportal-rt-drv ??\c:\windows\system32\drivers\esportal-rt-drv.sys Kernel Driver Yes Manual Running OK Normal No Yes

    esportal-anti-cheat.exe Not Available 7180 6 Not Available Not Available 31.12.2023 16:48 Not Available Not Available Not Available

    Event[48231]
      Log Name: System
      Source: Service Control Manager
      Date: 2023-12-31T16:45:50.9490000Z
      Event ID: 7000
      Task: N/A
      Level: Error 
      Opcode: N/A
      Keyword: Classic, 
      User: N/A
      User Name: N/A
      Computer: Edwin
      Description: 
    The Esportal Boot-Time Service service failed to start due to the following error: 
    The indicated device requires reinitialization due to hardware errors. 
    
    
    
    Event[48104]
      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2023-12-31T16:24:46.7700000Z
      Event ID: 29
      Task: N/A
      Level: Error 
      Opcode: Info  
    
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Edwin
      Description: 
    Windows failed fast startup with error status 0xC000007B.
    
    Event[47638]
      Log Name: System
      Source: Ntfs
      Date: 2023-12-30T22:53:16.9910000Z
      Event ID: 50
      Task: N/A
      Level: Warning 
      Opcode: N/A
      Keyword: Classic, 
      User: N/A
      User Name: N/A
      Computer: Edwin
      Description: 
    {Delayed Write Failed} Windows was unable to save all the data for the file \Device\HarddiskVolume2\SteamLibrary\steamapps\downloading\1174180\levels_2.rpf. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    {Delayed Write Failed} Windows was unable to save all the data for the file D:\SteamLibrary\steamapps\common. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    {Delayed Write Failed} Windows was unable to save all the data for the file D:\$Mft. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    {Delayed Write Failed} Windows was unable to save all the data for the file D:\SteamLibrary\steamapps\downloading\1174180. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    {Delayed Write Failed} Windows was unable to save all the data for the file D:\$BitMap. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    {Delayed Write Failed} Windows was unable to save all the data for the file D:\SteamLibrary\steamapps. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    {Delayed Write Failed} Windows was unable to save all the data for the file D:\SteamLibrary\steamapps\downloading\1174180\x64\dlcpacks. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    {Delayed Write Failed} Windows was unable to save all the data for the file D:\$Mft::$BITMAP. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere. 
    
    
    

    .

    .

    .

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    .

    .

    .

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.