I can not verify my phone N° on ( Azure AI Speech)

Question

I tried to use Azure AI Speech service, but I'm facing an issue when confirming my phone number during signup. I've attempted different phone numbers, yet the problem persists. The error message displayed is 'We’re unable to validate your phone number.' Can you please assist me in resolving this issue? I am based in Morocco.

Answer 1

Hi @Zakariya Arhimou,

Thank you for reaching out. I understand that you are facing an issue while confirming your phone number during signup for Azure AI Speech service.

Here are some other tips:

• You can use any phone number for verification as long as it meets the requirements. The phone number that you enter for verification isn't stored as a contact number for the account.
  • A Voice-over-IP (VoiP) phone number can't be used for the phone verification process.
    • Check that your phone can receive calls or SMS messages from a United States-based telephone number.
• Double-check the phone number that you enter, including the country code that you select in the drop-down menu.
• If your phone doesn't receive text messages (SMS), try the Call me option.

Common Issues link

Hope this helps. Thank you!